Refund policy

Return & Refund Policy

At Farmeri, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a simple and transparent return and refund process.

Returns Eligibility

  • Items must be unused, unwashed, and in original condition with all tags attached.
  • Return requests must be made within 7 days of receiving the order.
  • Items purchased on sale or as part of promotions may not be eligible for return.
  • Customized or personalized products are not eligible for return unless defective.

Return Process

To initiate a return:

  1. Contact us via:
    Email: farmeri.pk@gmail.com
    WhatsApp: +92 325 3483567
    Instagram: @farmeri.store
  2. Share your order number and reason for return.
  3. If applicable, provide images of the product.
  4. Our team will guide you with the return instructions.

Refund Policy

  • Refunds are processed within 5-7 business days after the returned item is received and inspected.
  • Refunds will be issued through the original payment method.
  • Shipping charges are non-refundable, unless the product received was damaged or incorrect.

Exchanges

  • Exchanges are only offered for defective or incorrect items.
  • Exchange requests are subject to product availability.

Non-Returnable Items

  • Gift cards
  • Customized or personalized products
  • Items damaged due to misuse or improper handling

Important Notes

  • Please ensure your return parcel is securely packed to avoid damage during transit.
  • We reserve the right to رفض (reject) returns that do not meet our policy criteria.

Contact Us

If you have any questions regarding returns or refunds, feel free to contact us:

Email: farmeri.pk@gmail.com
WhatsApp: +92 325 3483567
Instagram: @farmeri.store